Troubleshooting Tips


Replacing the Bag Roll on the Vacuum Food Sealer

  1. 1Pull out one end of spring loaded bag roll holder.
  2. 2Remove cardboard from empty roll.
  3. 3Slide replacement roll onto holder. Make sure roll is positioned to dispense from the bottom.
  4. 4Pull out one end of spring loaded bag roll holder.

Replacing the Bag Cutter Blade (VS120, VS125 series)

Replacement parts available online or Call: 1-800-557-4825.

  1. 1Place Sealer upside down on a clean, soft surface (such as a towel or cloth). This will protect the finish from scratches.
  2. 2Using a Phillips head screwdriver remove the two screws from the bottom panel.
  3. 3Replace the old knife blade with the new one.
  4. 4Close the Bottom Panel.
  5. 5Tightly secure the two screws.

CAUTION: Sharp blade.

Replacing the Bag Cutter Blade (VS120, VS125 series)

Replacement parts available online or Call: 1-800-557-4825.

  1. 1Open bag roll cover.
  2. 2With a Phillips head screwdriver, unscrew the Replacement Blade door.
  3. 3Remove the blade door.
  4. 4Replace the old knife blade with the new one.
  5. 5Replace the door.
  6. 6Tightly secure the screw.

CAUTION: Sharp blade.

Sealing Items Without Vacuuming the Air Out of the Bag

  1. 1Simply place the contents into a bag, place onto the sealing surface, and close the lid. NOTE: There is no need to place the Nozzle inside the bag if you are not vacuuming air out of it.
  2. 2Press the Seal button located on top of the product.
  3. 3The light will go off in a few seconds when the bag is heat sealed.
  4. 4Press in the Lid Release Buttons on the side of the product to remove the bag.

Nothing Happens When I Press the Vacuum Button

  1. 1Make sure the power cord is correctly plugged into the electrical outlet.
  2. 2For VS125 Cord/Cordless check to see that the battery is connected. (Prior to the first use, you will need to install and charge the rechargeable battery. Refer to the Battery Installation Section in your Reference Guide.) Also make sure the battery is charged or if using plugged in make sure the power cord is correctly plugged into the electrical outlet.
  3. 3Inspect the power cord for any kind of damage.
  4. 4Test the electrical outlet by plugging in another appliance. If it is not operative, please check the circuit breakers or fuses in your house.

Air is Not Removed from the Bag

  1. 1Make sure the nozzle is completely inside the bag (refer to the "How to Vacuum Seal with Seal-a-Meal® Bags" section of your Reference Guide to determine if you are doing it correctly).
  2. 2Check that the bag is sealed at one end and has no holes. Seal the bag with air in it and put it in water. Apply pressure to the bag. If there are bubbles present there is a leak, and a new bag should be used.
  3. 3For VS105, VS120, and VS125 models, verify that the Lock 'n Seal Nozzle/Drip is in the drip tray compartment and sealed properly (check to make sure the rubber drain plug is properly installed).
  4. 4Check that the lid is completely latched into place on both sides.

Air was Initially Removed from the Bag, but Some has Since Entered the Bag

  1. 1Check the seal of the bag. There may be a hole or wrinkle that is allowing air to re-enter the bag. Carefully cut the bag open and re-seal it, or use an entirely new bag.
  2. 2Make sure there is no moisture or food present along the seal. You may need to cut open the bag and re-seal it, or use an entirely new bag. Foods with excess liquids should be frozen prior to vacuum sealing. Please refer to the "How to Seal Delicate or Moist Foods" section of your Reference Guide.
  3. 3Make sure there were no food items with sharp edges that may have punctured the bag. If you find a puncture hole, seal the item in an entirely new bag.
  4. 4Make sure no liquids were drawn to the sealing strip region.

The Bag Melts

The sealing strip may have been too hot during the sealing process. Allow the unit to cool for 30 seconds between uses. If the bag continues to melt, allow unit to cool with the lid in the upright position for 1-2 minutes before using.

The Bag Will Not Seal

See "Air Was Initially Removed from Bag, but Some has Since Entered the Bag" section above. Make sure no liquids were drawn to the sealing strip region.

NOTE: The seal button can be manually pressed during the vacuum process at any time to bypass the auto-seal function.

Important Lid Closure Instructions

It is important for the Seal-a-Meal® Vacuum Food Sealer Lid to be closed tight and locked, for maximum sealing performance.

NOTE: Sealer will not Vacuum or Seal if the Lid is not properly closed.

  1. Lower Lid.
  2. Position hands on both sides of Lid. Press firmly on both sides of Lid until you hear each side click into the locked position.

NOTE: Do not be afraid to apply pressure to the Lid, you will NOT damage the Sealer.

Refer to your Seal-a-Meal® Vacuum Food Storage System Reference Guide for additional use information.

Important VS125 Cord/Cordless Battery Installation Instructions

Replacement parts available online or Call: 1-800-557-4825. Should your Vacuum Food Sealer Battery need to be replaced, follow the steps below:

  1. 1Place Sealer upside down on a clean, soft surface (such as a towel or cloth). This will protect the finish from scratches.
  2. 2Using a Phillips head screwdriver remove two captured screws located on Battery Compartment Door.
  3. 3Squeeze battery connector to release latch and remove.
  4. 4Replace Battery Compartment Door and tighten screws, making sure that battery wires are clear of the door and screws.
  5. 5Open the Bag Roll Cover to locate the Power Cord stored in the Cord Storage Compartment. Attach Power Cord at rear of unit and plug into AC outlet.
  6. 6Charge for 12 or more hours before first use.

Refer to your Seal-a-Meal® Cord/Cordless Vacuum Food Storage System Reference Guide for additional battery instructions.